Delivery Policy

At Butived, we strive to ensure a seamless and reliable delivery experience for all our customers. Please read the following delivery policy carefully to understand how we process and deliver your Ayurvedic herbs:

1. Shipping Locations: We currently offer shipping services to addresses within All Word.

2. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.

3. Shipping Methods: We utilize trusted shipping partners to deliver your orders safely and efficiently. The shipping methods available may vary depending on your location and the size of your order.

4. Estimated Delivery Time: The estimated delivery time varies based on your location and the shipping method selected. Typically, deliveries within All Word are completed within 2 business days after dispatch. Please note that unforeseen circumstances such as weather conditions or customs delays may affect delivery times.

5. Shipping Charges: Shipping charges are calculated based on the weight of your order and the delivery location. You can view the shipping cost during the checkout process before making payment.

6. Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

7. Delivery Attempts: Our shipping partners will make multiple attempts to deliver your order to the provided address. If no one is available to receive the package, they may leave a delivery notification with instructions for arranging a re-delivery or pickup.

8. Incorrect Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

9. Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a satisfactory outcome.

10. International Shipping: For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

11. Contact Us: If you have any questions or concerns regarding our delivery policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a pleasant shopping experience with Butived.